After leading global workplace and experience programs at Spotify, Kellie helps teams design elevated, intentional employee and visitor experiences with a pulse.
The Pulse Session
90 minutes · $750 Investment
A focused 90-minute session where we’ll look at your employee or visitor experience, find the friction points, and uncover a clearer, more connected way to bring it all together.
In 90 minutes we will:
• Walk through one part of your experience — your intranet, comms, service flow, or process — and spot where clarity slips or consistency breaks.
• Surface the tone, story, and flow that should carry through every touchpoint
• Identify 2–3 practical next steps you can act on now
You’ll leave with clarity, direction, and a short list of actions you can put in motion right away. (If we keep working together, your $750 investment applies to your project.)
The Experience Program
Custom-scoped engagements
We’ll make sense of the moving parts — mapping what’s working, what’s not, and building the systems, structure, and story that bring your employee and visitor experience together.
What we might design together:
• Experience flows—from onboarding and service delivery to office touch points and visitor moments—so every interaction feels intentional and on-brand
• Playbooks & toolkits teams actually use (built for real-world adoption, not another deck that collects dust)
• Custom training & onboarding programs that embed the work into daily habits so your team owns it—and scales it
Bottom line: we’ll cut the noise, keep it human, and make the experience feel intentional from start to finish.
About
I’m Kellie Soto — I give workplaces and experiences the same energy you give your brand.
I’m a global workplace leader and program manager with 15+ years shaping strategy, communications, and employee experience. Most recently, I was part of Spotify’s global workplace leadership team, where I led programs that redefined how 8,000+ employees engaged with services, spaces, and each other.
Now I help organizations cut the noise, spark action, and bring identity, consistency, and energy to the employee and visitor experience
Give your experience a pulse.